Privacy Policy

Welcome to the Emma Michael Ai Solutions’ privacy notice.

This privacy notice provides information on how Emma Michael Ai Solutions collects and processes your personal data when you visit our website www.emmacmichael.com.

It is important that you read this privacy notice together with our website privacy policy which contains more detailed information about our data processing and can be accessed here.

Important information and who we are
Emma Michael Ai Solutions is the controller and responsible for your personal data.

Contact details
Our full details are: Emma Michael Ai Solutions
Full name of legal entity: N/A
Name or title of Data Protection Officer: Emma Michael
Email address: [email protected]
Postal Address: 26 Camellia Drive, Stourbridge Park, Warminster, BA12 7RW

1. The data we collect about you

We may collect, use, store and transfer different kinds of personal data about you as follows:

-Identity Data.

-Contact Data.

-Financial Data.

-Transaction Data.

-Technical Data.

-Profile Data.

-Usage Data.

-Marketing and Communications Data.

We explain these categories of data here:

-Client data: name, email, phone number, business name, social handles.

-Financial data: invoices, payments, and transaction records.

-Technical data: IP address, browser type, cookies (from your website).

-Marketing data: email preferences, responses to surveys, or downloads (like lead magnets).

We use different methods to collect data about you, which are explained here:

-Directly from clients (via enquiry forms, bookings, emails, or surveys).

-Through website analytics (cookies, contact forms, newsletter sign-ups).

-From third-party integrations (e.g., Stripe for payments, Go High Level for emails, Go High Level for automations).

2. How we use your personal data

We will only use your personal data for the purpose for which we collected it which include the following:

-To register you as a new customer.

-To process and deliver your order.

-To manage your relationship with us.

-To enable you to participate in a prize draw, competition or complete a survey.

-To improve our website, products/services, marketing or customer relationships.

-To recommend products or services which may be of interest to you.

3. Cookies

Our website uses essential cookies so it works properly (for example, to load pages and keep basic preferences). We do not currently use analytics or advertising cookies. If we add analytics in future (e.g., Google Analytics), we will update this notice. You can manage or delete cookies at any time through your browser settings.

4. How we share your personal data

We may share your personal data [within the group/with external third parties]. More detail can be found here:

-Accountant (for tax purposes)

-Associates/subcontractors

-Tech or admin tools that process data on your behalf (e.g., Go High Level, Google Drive, Canva, Stripe, Zoom)
-All third parties are required to keep your data secure and process it only according to my instructions.

5. International transfers

We may transfer, store and process your personal data outside the UK. More detail can be found here:

- Some of the third-party tools I use may store data outside the UK. Where this occurs, these providers comply with UK data protection law through standard contractual clauses or equivalent safeguards.

6. Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time to the Information Commissioner’s Office, the UK regulator for data protection issues (www.ico.org.uk).

7. Further details

If you are looking for more information on how we process your personal data including on data security, data retention and lawful processing bases, please access our website privacy policy.